Design solution for value-added reseller

Requirement and Design
, ,
#1

Overview

HotWax Commerce will provide Buy Online Pickup In Store (BOPIS), Ship from Store or Store Fulfillment and online order routing for fulfillment for all your merchants.

HotWax Commerce Setup

  1. We will set up a Master HotWax Commerce Account for the value-added reseller.
  2. Whenever the reseller onboards a new merchant, HotWax Commerce will set up a new product store.
  3. Each product store has separate facility setup, a product catalog and imports orders for each product store individually.
  4. In simple words, a product store can be understood as a synonym for a merchant.
  5. Within the product store setup, the reseller will provide us with the customary and facility details of the merchant.

Product import in HotWax Commerce

  1. HotWax commerce will import products from E-commerce for each product store through the given format.
  2. The recommended frequency for product sync is once a day and will be done through the same format.

Inventory Sync in HotWax Commerce

  1. HotWax Commerce will sync initial inventory for all the products after import from the ERP in the given format.
  2. Thereafter, in the regular course of business HotWax Commerce will receive inventory in the form of reset every morning before brokering.
  3. Inventory sync will be done from ERP and the POS system.

Order import in HotWax Commerce

  1. New orders will be imported from E-commerce in HotWax Commerce through the given format.
  2. New orders placed at the POS location will also be imported in HotWax.
  3. The recommended time for new orders import is every 15 minutes.

Order routing

  1. HotWax Commerce will route orders to either the reseller or the stores as per the brokering rules.
  2. The orders to be fulfilled by the reseller will be sent through the given format.

Fulfillment updates from HotWax Commerce

  1. After the orders are fulfilled, HotWax commerce will receive the fulfillment updates from the reseller.
  2. HotWax Commerce will receive the order fulfillment updates from the POS system if the merchant uses any external system for fulfillment.
  3. If the merchant uses HotWax Commerce Fulfillment Application, it automatically syncs the fulfillment updates in HotWax Commerce.
  4. HotWax Commerce will then send all the fulfillment updates to E-commerce.
2 Likes
#2

Queries for the value-added reseller:

  1. Will the merchants use HotWax Commerce Store Fulfillment Application or a third party POS system to fulfill the store orders?
  2. For BOPIS orders, will the merchants use HotWax Commerce BOPIS Fulfillment Application or some other POS system?
  3. If the merchant uses HotWax Commerce Fulfillment Application, what are the possible shipping gateway partners?

Answer to these questions will not change much in the design solution but will make a difference in where and in what format the data will flow.

#3

What is the format in which products can be imported into HotWax Commerce under this design solution? Is there any CSV/ json schema for this?

#4

What is the format in which HotWax Commerce will receive inventory from the ERP and the POS system. Is there any CSV/json schema available for inventory import?

#5

In what format will HotWax Commerce import orders from the E-commerce and POS system? What is the available CSV/json schema for order import?

#6

After order routing, in what format will HotWax Commerce push orders to the value-added reseller and the POS for fulfillment. Is there any format in the form of CSV/json available?

#7

In what format will HotWax Commerce read fulfillment updates from the value-added reseller and the POS system. Is there any format in the form of CSV/json available?

#8

In what format will HotWax Commerce receive returns and refunds information from the E-commerce?
Also, in what format will we inform the E-commerce about the received shipments against returns?

#9

How will HotWax Commerce handle returns in this type of design solution?

#10
  1. HotWax Commerce will import data for the orders for which return is initiated in the E-commerce system and create return shipment for the orders.
  2. Returned items can be received through HotWax Commerce Receiving Application as a return shipment.
  3. A feed of all the returned items will be sent to E-commerce in the given format.
  4. The frequency of the feed is configurable as per the requirement.
  5. After the refund is completed in the E-commerce, HotWax will receive the refund details in the given format.
#11

For Brokered orders report, sample format generated by HotWax is as below:

Currently, this report is generated at item level.

[ {
  "orderId" : "10481",
  "orderName" : "#1426",
  "orderDate" : "2022-09-07 04:51:31.000",
  "orderStatusId" : "ORDER_APPROVED",
  "entryDate" : "2022-09-07 04:52:03.140",
  "currency" : "MXN",
  "grandTotal" : 9274.2,
  "productStoreId" : "STORE",
  "orderItemSeqId" : "00104",
  "itemStatusId" : "ITEM_APPROVED",
  "quantity" : 1,
  "unitPrice" : 1599,
  "shipGroupSeqId" : "00001",
  "shipmentMethodTypeId" : "STANDARD",
  "externalFulfillmentOrderItemId" : null,
  "fulfillmentStatus" : null,
  "shipToCustomerName" : "Stephanie Brooks",
  "contactMechId" : "12015",
  "shipToAddress1" : "Km. 5.6, Carretera Chetumal Escarcega",
  "shipToAddress2" : "Km. 5.6, Carretera Chetumal Escarcega",
  "shipToCity" : "Chetumal",
  "stateProvinceGeoId" : "MX-CM",
  "shipToStateCode" : "CAM",
  "shipToCountryCode" : "MX",
  "shipToPostalCode" : "77981",
  "customerFirstName" : "Stephanie",
  "customerLastName" : "Brooks",
  "facilityId" : "WH",
  "facilityExternalId" : "WH",
  "facilityTypeId" : "WAREHOUSE",
  "parentFacilityTypeId" : "DISTRIBUTION_CENTER",
  "areaCode" : null,
  "contactNumber" : "8000000092",
  "partyIdValue" : "6134735732948",
  "statusDatetime" : "2022-09-07 04:52:03.320",
  "partyIdentificationTypeId" : "SHOPIFY_CUST_ID",
  "productId" : "11144",
  "shippingCharges" : 0,
  "itemSalesTax" : 255.84,
  "itemDiscount" : 0,
  "sku" : "ACOU01S1010050",
  "upc" : "195945631171"
}, {
  "orderId" : "10481",
  "orderName" : "#1426",
  "orderDate" : "2022-09-07 04:51:31.000",
  "orderStatusId" : "ORDER_APPROVED",
  "entryDate" : "2022-09-07 04:52:03.140",
  "currency" : "MXN",
  "grandTotal" : 9274.2,
  "productStoreId" : "STORE",
  "orderItemSeqId" : "00105",
  "itemStatusId" : "ITEM_APPROVED",
  "quantity" : 1,
  "unitPrice" : 1599,
  "shipGroupSeqId" : "00001",
  "shipmentMethodTypeId" : "STANDARD",
  "externalFulfillmentOrderItemId" : null,
  "fulfillmentStatus" : null,
  "shipToCustomerName" : "Stephanie Brooks",
  "contactMechId" : "12015",
  "shipToAddress1" : "Km. 5.6, Carretera Chetumal Escarcega",
  "shipToAddress2" : "Km. 5.6, Carretera Chetumal Escarcega",
  "shipToCity" : "Chetumal",
  "stateProvinceGeoId" : "MX-CM",
  "shipToStateCode" : "CAM",
  "shipToCountryCode" : "MX",
  "shipToPostalCode" : "77981",
  "customerFirstName" : "Stephanie",
  "customerLastName" : "Brooks",
  "facilityId" : "WH",
  "facilityExternalId" : "WH",
  "facilityTypeId" : "WAREHOUSE",
  "parentFacilityTypeId" : "DISTRIBUTION_CENTER",
  "areaCode" : null,
  "contactNumber" : "8000000092",
  "partyIdValue" : "6134735732948",
  "statusDatetime" : "2022-09-07 04:52:03.334",
  "partyIdentificationTypeId" : "SHOPIFY_CUST_ID",
  "productId" : "11144",
  "shippingCharges" : 0,
  "itemSalesTax" : 255.84,
  "itemDiscount" : 0,
  "sku" : "ACOU01S1010050",
  "upc" : "195945631171"
} ]
#12

For orders fulfilled from a system using external fulfillment location, we can use the sample as per the HC API which can be used to mark the items fulfilled in HotWax.

This is sample request json for the Complete Order Item API of HC.

{
  "orderId": "10001",
   "items": [
    {
      "orderItemSeqId": “10536”,
      "shippedDate": "2022-05-19 11:26:00",
       "quantity": ”1”,
      "trackingNumber": "776239485010",
      "carrier": "FEDEX"
    }
  ]
}
#13

For the scenario of fetching Returns initiated from an external system and create the Return Shipments in HC, below sample json can be checked out.

This is taken from the sample request for the createIncomingShipment API of HC

{
       "externalId": "RTN_SHPMNT_15023",
       "orderId": "10023",
       "orderExternalId": "",
       "shipGroupSeqId": "",
       "picklistBinId": "",
       "partyIdFrom": "_NA_",
       "destinationFacilityId": "904",
       "externalDestinationFacilityId": "",
       "externalPartyIdFrom": "",
       "partyIdTo": "_NA_",
       "externalPartyIdTo": "",
       "originFacilityId": "",
       "externalOriginFacilityId": "",
       "estimatedReadyDate": "",
       "estimatedShipDate": "",
       "estimatedArrivalDate": "",
       "status": "PURCH_SHIP_CREATED",
       "type": "SALES_RETURN",
       "estimatedShipCost": 0,
       "shipFrom": {
           "postalAddress": {
               "id": "",
               "externalId": ""
           },
           "phone": {
               "id": "",
               "externalId": ""
           }
       },
       "shipTo": {
           "postalAddress": {
               "id": "",
               "externalId": ""
           },
           "phone": {
               "id": "",
               "externalId": ""
           }
       },
       "packages": [
           {
               "packageSeqId": "00001",
               "boxTypeId": "",
               "boxLength": "",
               "boxHeight": "",
               "boxWidth": "",
               "dimensionUomId": "",
               "weight": "",
               "weightUomId": "",
               "trackingCode": "1234567",
               "items": [
                   {
                       "itemSeqId": "00101",
                       "sku": "",
                       "productId": "43612",
                       "quantity": 1
                   }
               ]
           }
       ],
       "items": [
           {
               "itemSeqId": "00101",
               "sku": "",
               "productId": "43612",
               "quantity": 1
           }
       ]
   }
]
#14

Thank you for the information

#15

The sample for fetching the Received shipments against returns.

{
  "shipmentTypeId" : "SALES_RETURN",
  "statusId" : "PURCH_SHIP_RECEIVED",
  "primaryOrderId" : "17695",
  "picklistBinId" : null,
  "estimatedReadyDate" : null,
  "estimatedShipDate" : null,
  "estimatedArrivalDate" : null,
  "originFacilityId" : null,
  "destinationFacilityId" : "1",
  "originContactMechId" : "62141",
  "destinationContactMechId" : "59107",
  "partyIdTo" : "COMPANY",
  "partyIdFrom" : "10990",
  "externalId" : null,
  "shipmentId" : "18324",
  "shipmentItemSeqId" : "00001",
  "productId" : "20629",
  "quantity" : 1,
  "availableToPromise" : null,
  "totalQuantityAccepted" : 1,
  "receivedDate" : "2020-08-05 09:05:09.753",
  "orderNumber" : null,
  "shipmentItemExternalId" : "661812681070"
}
#16

We have used the below json format for updating the inventory (increment/decrement) in HC in one of the integrations.

[{
    "externalFacilityId": "X01",
    "idType": "UPCA",
    "availableQty": "2",
    "locationSeqId": "SM_DF_LOC_BK_1",
    "comments": "Inventory Update from PS for Direct Store Inventory Adjustments"
}]

So I think from an external system, we would need at-least below details in the inventory feed.

  1. Store/Facility identifier
  2. SKU
  3. Quantity
#17

Sample csv format for the Inventory Feed from ORSI:

location_cd,product_cd,available_qty,comments
1,797503054622,10,
113,797503054622,52

I hope this all helps.

#18

It definitely helps, thank you!

#19

While working on PredictSpring which is a POS integration, below sample was received for an In-Store order:

{
	"orderId": "PS00003831",
	"requestId": "000000000063",
	"orderStatus": "COMPLETED",
	"status": "COMPLETED",
	"creationDate": "2022-08-17 23:14:49",
	"totalAmount": 1.03,
	"isSplitCart": false,
	"taxSubTotal": 0.00,
	"taxExemption": 0.00,
	"valueAddedTax": 0.14,
	"orderSubTotal": 516.38,
	"paymentCards": [{
		"paymentId": "6b544855-d48f-482f-bb42-cb29c9474131",
		"cardType": "Debito/Foreign/Visa",
		"cardNumber": "4191",
		"authAmount": 1.03,
		"authCode": "",
		"requestId": "000000000063",
		"requestToken": "041419",
		"paymentMethod": "CreditCard",
		"transactionId": "X19-666-20220817161430-8-3",
		"isManualCardEntry": false,
		"receiptLines": [{
			"key": "merchantName",
			"value": "STEVE MADDEN ARCOS",
			"display": "Merchant Name"
		}, {
			"key": "affiliationNum",
			"value": "0875423",
			"display": "Affiliation"
		}, {
			"key": "merchantId",
			"value": "000084208551093",
			"display": "Merchant Id"
		}, {
			"key": "tid",
			"value": "01820490",
			"display": "Terminal Id"
		}, {
			"key": "txdate",
			"value": "08/17/2022",
			"display": "Date"
		}, {
			"key": "txtime",
			"value": "04:14:30",
			"display": "Time"
		}, {
			"key": "pan",
			"value": "************4191",
			"display": "Card"
		}, {
			"key": "cardDetails",
			"value": "Debito/Foreign/Visa",
			"display": "Card Details"
		}, {
			"key": "cardEntry",
			"value": "Chip",
			"display": "Card Entry"
		}, {
			"key": "signatureNeeded",
			"value": "",
			"display": "signatureNeeded"
		}, {
			"key": "paymentMode",
			"value": "Approved Online",
			"display": "Payment Mode"
		}, {
			"key": "approvalCode",
			"value": "041419",
			"display": "Approval Code"
		}, {
			"key": "ARQC",
			"value": "6336F2E8F513B582",
			"display": "ARQC"
		}, {
			"key": "TSI",
			"value": "6800",
			"display": "TSI"
		}, {
			"key": "AID",
			"value": "A0000000031010",
			"display": "AID"
		}]
	}],
	"tenders": [{
		"merchantId": "STEVEMADDEN153250",
		"locale": "es_MX",
		"region": "MX",
		"orderId": "PS00003831",
		"transactionId": "X19-666-20220817161430-8-3",
		"paymentId": "6b544855-d48f-482f-bb42-cb29c9474131",
		"paymentMethod": "CreditCard",
		"paymentStatus": "APPROVED",
		"paymentDevice": "NoReader",
		"cardNumber": "4191",
		"cardType": "Debito/Foreign/Visa",
		"amountAuthorized": 1.03,
		"authorizationToken": "",
		"authorizationDate": "Aug 17, 2022 11:14:49 PM",
		"captureDate": "Aug 17, 2022 11:14:30 PM",
		"requestId": "000000000063",
		"alternateRequestId": "041419",
		"requestToken": "041419",
		"totalRefundedAmount": 0.00,
		"totalAmountCarriedOverForExchange": 0.00,
		"receiptLines": [{
			"key": "merchantName",
			"value": "STEVE MADDEN ARCOS",
			"display": "Merchant Name"
		}, {
			"key": "affiliationNum",
			"value": "0875423",
			"display": "Affiliation"
		}, {
			"key": "merchantId",
			"value": "000084208551093",
			"display": "Merchant Id"
		}, {
			"key": "tid",
			"value": "01820490",
			"display": "Terminal Id"
		}, {
			"key": "txdate",
			"value": "08/17/2022",
			"display": "Date"
		}, {
			"key": "txtime",
			"value": "04:14:30",
			"display": "Time"
		}, {
			"key": "pan",
			"value": "************4191",
			"display": "Card"
		}, {
			"key": "cardDetails",
			"value": "Debito/Foreign/Visa",
			"display": "Card Details"
		}, {
			"key": "cardEntry",
			"value": "Chip",
			"display": "Card Entry"
		}, {
			"key": "signatureNeeded",
			"value": "",
			"display": "signatureNeeded"
		}, {
			"key": "paymentMode",
			"value": "Approved Online",
			"display": "Payment Mode"
		}, {
			"key": "approvalCode",
			"value": "041419",
			"display": "Approval Code"
		}, {
			"key": "ARQC",
			"value": "6336F2E8F513B582",
			"display": "ARQC"
		}, {
			"key": "TSI",
			"value": "6800",
			"display": "TSI"
		}, {
			"key": "AID",
			"value": "A0000000031010",
			"display": "AID"
		}],
		"paymentSequenceNumber": 1,
		"paymentDeviceId": "01820490",
		"paymentGatewayConfigId": "24d15037-9490-11ec-83ab-06ea7fbaee85",
		"authStatus": "SALE",
		"captureStatus": "CAPTURED",
		"cardPresent": false
	}],
	"shippingAddress": {
		"preferred": false
	},
	"productList": [{
		"productId": "395513  GLDFA",
		"variantGroupId": "395513",
		"name": "BRAND STEVE MADDEN NECKLACE",
		"price": 516.38,
		"quantity": 1,
		"productTax": {
			"vatRates": [{
				"countryCode": "MX",
				"state": "ANY",
				"postalCode": "ANY",
				"taxType": "COUNTRY",
				"taxRate": 16.15,
				"taxClass": "GENERIC",
				"taxCode": "MX-COUNTRY-ANY-ANY-IVA",
				"taxAmount": 0.14,
				"perUnitTaxAmount": 0.14,
				"highPrecisionTaxAmount": 0.14321,
				"highPrecisionPerUnitTaxAmount": 0.14321,
				"taxName": "IVA",
				"displayTaxName": "IVA - 16.15%",
				"corporateTaxId": "TIM050307ST4",
				"printTaxName": "IVA - TIM050307ST4 - 16.15%"
			}],
			"valueAddedTax": 0.14
		},
		"orderStatus": "COMPLETED",
		"valueAddedTax": 0.14,
		"highPrecisionValueAddedTax": 0.14321,
		"orderItemId": "1",
		"productTaxCode": "GENERIC",
		"imageURL": "FIX",
		"subTotal": 516.38,
		"discount": 515.35,
		"total": 1.03,
		"orderStatusText": "Completed",
		"itemStatusText": "Completed",
		"size": "1SFA",
		"color": "GOLD",
		"itemStatus": "COMPLETED",
		"isVirtual": false,
		"additionalCharges": [],
		"gtin": "889295481806",
		"fulfillmentType": "IN_STORE",
		"fulfillmentSubType": "DEFAULT",
		"salesAssociateId": "1212",
		"salesAssociateAttribution": [{
			"orderItemId": "1",
			"storeId": "X19",
			"storeAssociateId": "1212",
			"contributionPercentage": 100.00,
			"orderId": "PS00003831"
		}],
		"returnsEligibility": "ELIGIBLE_FOR_RETURNS",
		"productClass": "Merchandise",
		"isReturnRelated": false,
		"fulfillmentTypeChanged": false
	}],
	"orderProductList": [{
		"priceAdjustments": [{
			"description": "% Off on Total",
			"price": 515.350,
			"id": "TRANSACTION_DISCOUNT_395513  GLDFA_1",
			"priceAdjustmentType": "TRANSACTION_DISCOUNT",
			"auto": false,
			"reason": "001",
			"fulfillmentType": "IN_STORE",
			"reasons": [{
				"reasonCodeType": "TRANSACTION_DISCOUNT",
				"reasonCode": "001",
				"reasonText": "% Off on Total"
			}],
			"quantity": 0,
			"discountValue": 99.800,
			"discountType": "PERCENT"
		}],
		"productId": "395513  GLDFA",
		"variantGroupId": "395513",
		"name": "BRAND STEVE MADDEN NECKLACE",
		"price": 516.38,
		"quantity": 1,
		"productTax": {
			"vatRates": [{
				"countryCode": "MX",
				"state": "ANY",
				"postalCode": "ANY",
				"taxType": "COUNTRY",
				"taxRate": 16.15,
				"taxClass": "GENERIC",
				"taxCode": "MX-COUNTRY-ANY-ANY-IVA",
				"taxAmount": 0.14,
				"perUnitTaxAmount": 0.14,
				"highPrecisionTaxAmount": 0.14321,
				"highPrecisionPerUnitTaxAmount": 0.14321,
				"taxName": "IVA",
				"displayTaxName": "IVA - 16.15%",
				"corporateTaxId": "TIM050307ST4",
				"printTaxName": "IVA - TIM050307ST4 - 16.15%"
			}],
			"valueAddedTax": 0.14
		},
		"orderStatus": "COMPLETED",
		"valueAddedTax": 0.14,
		"highPrecisionValueAddedTax": 0.14321,
		"orderItemId": "1",
		"productTaxCode": "GENERIC",
		"imageURL": "FIX",
		"subTotal": 516.38,
		"discount": 515.35,
		"total": 1.03,
		"orderStatusText": "Completed",
		"itemStatusText": "Completed",
		"size": "1SFA",
		"color": "GOLD",
		"itemStatus": "COMPLETED",
		"isVirtual": false,
		"additionalCharges": [],
		"gtin": "889295481806",
		"fulfillmentType": "IN_STORE",
		"fulfillmentSubType": "DEFAULT",
		"salesAssociateId": "1212",
		"salesAssociateAttribution": [{
			"orderItemId": "1",
			"storeId": "X19",
			"storeAssociateId": "1212",
			"contributionPercentage": 100.00,
			"orderId": "PS00003831"
		}],
		"returnsEligibility": "ELIGIBLE_FOR_RETURNS",
		"productClass": "Merchandise",
		"isReturnRelated": false,
		"fulfillmentTypeChanged": false
	}],
	"returnProductList": [],
	"orderStatusText": "Completed",
	"discount": 0.00,
	"env": "STAGING",
	"storeId": "X19",
	"store": {
		"storeId": "X19",
		"name": "SM PUEBLA",
		"addressLine1": "STEVE MADDEN PUEBLA,BOULEVARD DEL NIÑO POBLANO NO. 2510",
		"addressLine2": "CONCEPCION LA CRUZ,PUEBLA",
		"city": "PUEBLA",
		"state": "PU",
		"postalCode": "72197",
		"countryCode": "MX",
		"phone": "01-222-225-24-71",
		"mainPhone": "01-222-225-24-71",
		"latitude": 19.032037,
		"longitude": -98.23285,
		"storeType": "Regular",
		"allowTryAtStore": true,
		"productScanCodeType": "GTIN",
		"timeZoneId": "America/Mexico_City"
	},
	"storeAssociateId": "1212",
	"orderSource": "IN_STORE",
	"paymentSource": "CreditCard",
	"installationId": "8f50d61d-0202-48b6-8881-0d9eec08554d",
	"lastDateToReturnTimeStamp": 1663370089000,
	"taxExemptions": [],
	"vatRates": [{
		"taxType": "COUNTRY",
		"chargeType": "TAX",
		"taxRate": 16.15,
		"taxAmount": 0.14,
		"taxName": "IVA",
		"displayTaxName": "IVA - 16.15%",
		"returnedTaxAmount": 0.00,
		"remainingTaxAmount": 0.14,
		"corporateTaxId": "TIM050307ST4",
		"printTaxName": "IVA - TIM050307ST4 - 16.15%"
	}],
	"shippingName": "",
	"shippingDescription": "",
	"shippingCarrier": "",
	"shippingServiceLevel": "",
	"orderDate": 1660778089000,
	"coupons": [],
	"merchantPromotionIds": [],
	"updateDate": 1660778089000,
	"taxableAmount": 1.03,
	"fulfillmentType": "IN_STORE",
	"children": {},
	"notesList": [],
	"rewardAmount": 0.00,
	"transactionDiscountAmount": 515.35,
	"transactionDiscountReason": "001",
	"cartId": "PS00003831",
	"paymentDetails": [{
		"merchantId": "STEVEMADDEN153250",
		"locale": "es_MX",
		"region": "MX",
		"orderId": "PS00003831",
		"transactionId": "X19-666-20220817161430-8-3",
		"paymentId": "6b544855-d48f-482f-bb42-cb29c9474131",
		"paymentMethod": "CreditCard",
		"paymentStatus": "APPROVED",
		"paymentDevice": "NoReader",
		"cardNumber": "4191",
		"cardType": "Debito/Foreign/Visa",
		"amountAuthorized": 1.03,
		"authorizationToken": "",
		"authorizationDate": "Aug 17, 2022 11:14:49 PM",
		"captureDate": "Aug 17, 2022 11:14:30 PM",
		"requestId": "000000000063",
		"alternateRequestId": "041419",
		"requestToken": "041419",
		"totalRefundedAmount": 0.00,
		"totalAmountCarriedOverForExchange": 0.00,
		"receiptLines": [{
			"key": "merchantName",
			"value": "STEVE MADDEN ARCOS",
			"display": "Merchant Name"
		}, {
			"key": "affiliationNum",
			"value": "0875423",
			"display": "Affiliation"
		}, {
			"key": "merchantId",
			"value": "000084208551093",
			"display": "Merchant Id"
		}, {
			"key": "tid",
			"value": "01820490",
			"display": "Terminal Id"
		}, {
			"key": "txdate",
			"value": "08/17/2022",
			"display": "Date"
		}, {
			"key": "txtime",
			"value": "04:14:30",
			"display": "Time"
		}, {
			"key": "pan",
			"value": "************4191",
			"display": "Card"
		}, {
			"key": "cardDetails",
			"value": "Debito/Foreign/Visa",
			"display": "Card Details"
		}, {
			"key": "cardEntry",
			"value": "Chip",
			"display": "Card Entry"
		}, {
			"key": "signatureNeeded",
			"value": "",
			"display": "signatureNeeded"
		}, {
			"key": "paymentMode",
			"value": "Approved Online",
			"display": "Payment Mode"
		}, {
			"key": "approvalCode",
			"value": "041419",
			"display": "Approval Code"
		}, {
			"key": "ARQC",
			"value": "6336F2E8F513B582",
			"display": "ARQC"
		}, {
			"key": "TSI",
			"value": "6800",
			"display": "TSI"
		}, {
			"key": "AID",
			"value": "A0000000031010",
			"display": "AID"
		}],
		"paymentSequenceNumber": 1,
		"paymentDeviceId": "01820490",
		"paymentGatewayConfigId": "24d15037-9490-11ec-83ab-06ea7fbaee85",
		"authStatus": "SALE",
		"captureStatus": "CAPTURED",
		"cardPresent": false
	}],
	"refundPaymentDetails": [],
	"noReceiptReturns": false,
	"twoPhaseCommitReferenceId": "PS00003831",
	"orderAttribution": {
		"storeRegisterId": "666",
		"registerTransactionId": "8"
	},
	"reasons": [{
		"reasonCodeType": "TRANSACTION_DISCOUNT",
		"reasonCode": "001",
		"reasonText": "% Off on Total"
	}],
	"partiallyPaid": false,
	"orderActivityLog": [{
		"transactionId": "X19-666-20220817161430-8-3",
		"installationId": "8f50d61d-0202-48b6-8881-0d9eec08554d",
		"storeId": "X19",
		"transactionDate": "Aug 17, 2022 11:14:49 PM",
		"transactionType": "CREATE",
		"appTransactionId": "8",
		"transactionData": {
			"transactionId": "X19-666-20220817161430-8-3",
			"transactionTimeStamp": 1660778089037,
			"transactionType": "SALE",
			"orderId": "PS00003831",
			"summary": {
				"saleSummary": {
					"subTotal": 516.38,
					"transactionDiscountAmount": -515.35,
					"tax": 0,
					"taxExemption": 0,
					"valueAddedTax": 0.14,
					"total": 1.03,
					"netSubTotal": 1.03
				},
				"refundSummary": {
					"subTotal": 0,
					"tax": 0,
					"taxExemption": 0,
					"valueAddedTax": 0,
					"total": 0,
					"netSubTotal": 0
				},
				"netSummary": {
					"subTotal": 516.38,
					"discount": 0.00,
					"transactionDiscountAmount": -515.35,
					"tax": 0,
					"taxExemption": 0,
					"valueAddedTax": 0.14,
					"total": 1.03,
					"amountToBeCharged": 1.03,
					"netSubTotal": 1.03
				}
			},
			"storeAttribution": {
				"transactionId": "8",
				"storeAssociateId": "1212",
				"storeId": "X19",
				"eventId": "3",
				"storeRegisterId": "666",
				"eventTimeStamp": 1.660778088917E12,
				"storeAssociateRole": "Manager",
				"secondsFromGMT": -25200,
				"tillSessionId": "4eca1d4f-0e53-4aa8-a169-e7a9f67de1ce",
				"tillId": "31162"
			},
			"receiptPrintCount": 1,
			"vatRates": [{
				"countryCode": "MX",
				"state": "ANY",
				"postalCode": "ANY",
				"taxType": "COUNTRY",
				"chargeType": "TAX",
				"taxRate": 16.15,
				"taxClass": "GENERIC",
				"taxCode": "MX-COUNTRY-ANY-ANY-IVA",
				"taxAmount": 0.14,
				"highPrecisionTaxAmount": 0.14321,
				"taxName": "IVA",
				"displayTaxName": "IVA - 16.15%",
				"corporateTaxId": "TIM050307ST4",
				"printTaxName": "IVA - TIM050307ST4 - 16.15%",
				"subTotal": 0.89,
				"total": 1.03
			}],
			"tenders": [{
				"merchantId": "STEVEMADDEN153250",
				"locale": "es_MX",
				"region": "MX",
				"orderId": "PS00003831",
				"transactionId": "X19-666-20220817161430-8-3",
				"paymentId": "6b544855-d48f-482f-bb42-cb29c9474131",
				"paymentMethod": "CreditCard",
				"paymentStatus": "APPROVED",
				"paymentDevice": "NoReader",
				"cardNumber": "4191",
				"cardType": "Debito/Foreign/Visa",
				"amountAuthorized": 1.03,
				"authorizationToken": "",
				"authorizationDate": "Aug 17, 2022 11:14:49 PM",
				"captureDate": "Aug 17, 2022 11:14:30 PM",
				"requestId": "000000000063",
				"alternateRequestId": "041419",
				"requestToken": "041419",
				"totalRefundedAmount": 0,
				"receiptLines": [{
					"key": "merchantName",
					"value": "STEVE MADDEN ARCOS",
					"display": "Merchant Name"
				}, {
					"key": "affiliationNum",
					"value": "0875423",
					"display": "Affiliation"
				}, {
					"key": "merchantId",
					"value": "000084208551093",
					"display": "Merchant Id"
				}, {
					"key": "tid",
					"value": "01820490",
					"display": "Terminal Id"
				}, {
					"key": "txdate",
					"value": "08/17/2022",
					"display": "Date"
				}, {
					"key": "txtime",
					"value": "04:14:30",
					"display": "Time"
				}, {
					"key": "pan",
					"value": "************4191",
					"display": "Card"
				}, {
					"key": "cardDetails",
					"value": "Debito/Foreign/Visa",
					"display": "Card Details"
				}, {
					"key": "cardEntry",
					"value": "Chip",
					"display": "Card Entry"
				}, {
					"key": "signatureNeeded",
					"value": "",
					"display": "signatureNeeded"
				}, {
					"key": "paymentMode",
					"value": "Approved Online",
					"display": "Payment Mode"
				}, {
					"key": "approvalCode",
					"value": "041419",
					"display": "Approval Code"
				}, {
					"key": "ARQC",
					"value": "6336F2E8F513B582",
					"display": "ARQC"
				}, {
					"key": "TSI",
					"value": "6800",
					"display": "TSI"
				}, {
					"key": "AID",
					"value": "A0000000031010",
					"display": "AID"
				}],
				"paymentSequenceNumber": 1,
				"paymentDeviceId": "01820490",
				"paymentGatewayConfigId": "24d15037-9490-11ec-83ab-06ea7fbaee85",
				"authStatus": "SALE",
				"captureStatus": "CAPTURED",
				"cardPresent": false
			}],
			"productList": [{
				"productId": "395513  GLDFA",
				"variantGroupId": "395513",
				"name": "BRAND STEVE MADDEN NECKLACE",
				"price": 516.38,
				"quantity": 1,
				"productTax": {
					"vatRates": [{
						"countryCode": "MX",
						"state": "ANY",
						"postalCode": "ANY",
						"taxType": "COUNTRY",
						"taxRate": 16.15,
						"taxClass": "GENERIC",
						"taxCode": "MX-COUNTRY-ANY-ANY-IVA",
						"taxAmount": 0.14,
						"perUnitTaxAmount": 0.14,
						"highPrecisionTaxAmount": 0.14321,
						"highPrecisionPerUnitTaxAmount": 0.14321,
						"taxName": "IVA",
						"displayTaxName": "IVA - 16.15%",
						"corporateTaxId": "TIM050307ST4",
						"printTaxName": "IVA - TIM050307ST4 - 16.15%"
					}],
					"valueAddedTax": 0.14,
					"highPrecisionValueAddedTax": 0.14321
				},
				"valueAddedTax": 0.14,
				"highPrecisionValueAddedTax": 0.14321,
				"orderItemId": "1",
				"adjustedPrice": 1.03,
				"adjustedQuantity": 1,
				"imageURL": "FIX",
				"subTotal": 516.38,
				"discount": -515.35,
				"total": 1.03,
				"itemDiscountAmount": -515.35,
				"isVirtual": false,
				"totalItemDiscount": -515.35,
				"gtin": "889295481806",
				"fulfillmentType": "IN_STORE",
				"fulfillmentSubType": "DEFAULT",
				"salesAssociateId": "1212",
				"salesAssociateAttribution": [{
					"storeAssociateId": "1212"
				}],
				"productClass": "Merchandise",
				"isReturnRelated": false,
				"fulfillmentTypeChanged": false
			}],
			"numberOfLineItems": 1,
			"receiptId": "X19-666-2022-00000024",
			"store": {
				"storeId": "X19",
				"name": "SM PUEBLA",
				"addressLine1": "STEVE MADDEN PUEBLA,BOULEVARD DEL NIÑO POBLANO NO. 2510",
				"addressLine2": "CONCEPCION LA CRUZ,PUEBLA",
				"city": "PUEBLA",
				"state": "PU",
				"postalCode": "72197",
				"countryCode": "MX",
				"phone": "01-222-225-24-71",
				"mainPhone": "01-222-225-24-71",
				"latitude": 19.032037,
				"longitude": -98.23285,
				"storeType": "Regular",
				"allowTryAtStore": true,
				"productScanCodeType": "GTIN",
				"timeZoneId": "America/Mexico_City"
			},
			"productPriceAdjustments": [{
				"productId": "395513  GLDFA",
				"basePrice": "516.38",
				"adjustedPrice": "1.03",
				"priceAdjustments": [{
					"description": "% Off on Total",
					"adjustment": "-515.35",
					"price": -515.35,
					"id": "TRANSACTION_DISCOUNT_395513  GLDFA_1",
					"priceAdjustmentType": "TRANSACTION_DISCOUNT",
					"quantity": 0,
					"discountValue": 99.799999999999997,
					"discountType": "PERCENT"
				}],
				"orderItemId": "1",
				"fulfillmentType": "IN_STORE",
				"fulfillmentSubType": "DEFAULT"
			}],
			"offlineMode": false,
			"storeAssociate": {
				"storeAssociateID": "1212",
				"firstName": "Sur",
				"lastName": "Jain",
				"storeAssociatePasswordFlag": false,
				"merchantPasswordFlag": false,
				"storeAssociateSecretFlag": false,
				"active": false,
				"incorrectLoginCount": 0,
				"firstLoginPasswordReset": false
			},
			"noReceiptReturns": false,
			"reasons": [{
				"reasonCodeType": "TRANSACTION_DISCOUNT",
				"reasonCode": "001",
				"reasonText": "% Off on Total"
			}]
		},
		"orderId": "PS00003831"
	}],
	"editOrderMode": false,
	"receiptCount": 0,
	"availableDate": 0,
	"totalAssembledQty": 0.0,
	"totalBoxedQty": 0.0,
	"orderFiscalData": [],
	"offlineMode": false,
	"employee": {},
	"productPriceAdjustments": [{
		"productId": "395513  GLDFA",
		"basePrice": "516.38",
		"adjustedPrice": "1.03",
		"priceAdjustments": [{
			"description": "% Off on Total",
			"adjustment": "-515.350",
			"price": -515.350,
			"id": "TRANSACTION_DISCOUNT_395513  GLDFA_1",
			"priceAdjustmentType": "TRANSACTION_DISCOUNT",
			"auto": false,
			"reason": "001",
			"fulfillmentType": "IN_STORE",
			"reasons": [{
				"reasonCodeType": "TRANSACTION_DISCOUNT",
				"reasonCode": "001",
				"reasonText": "% Off on Total"
			}],
			"quantity": 0,
			"discountValue": 99.800,
			"discountType": "PERCENT"
		}],
		"orderItemId": "1",
		"priceAfterItemDiscount": 1.03,
		"totalAdjustedPrice": 1.03,
		"totalTaxablePrice": 516.38,
		"totalAddtionalCharge": 0,
		"fulfillmentType": "IN_STORE",
		"fulfillmentSubType": "DEFAULT",
		"additionalCharges": []
	}]
}
#20

An order in HC can be created with the below JSON.

Attaching a sample format.

{
   "order":{
      "externalId":"36564",
      "orderName":"#1001",
      "channel":"PHONE_SALES_CHANNEL",
      "websiteId":"HotwaxCommerce",
      "customerId":"10025",
      "customerExternalId":"PRACTO",
      "priority":"2",
      "orderDate":"2018-03-14 08:37:57.000",
      "entryDate":"2018-03-14 08:37:57.000",
      "expireDate":"2018-03-14 08:37:57.000",
      "statusId":"ORDER_COMPLETED",
      "productStoreId":"B2B_STORE",
      "currencyCode":"INR",
      "remainingSubTotal":"1300",
      "grandTotal":"1556",
      "tags" : "DEMO1, DEMO2",
      "note": "Demo String"
      "orderContacts": {
          "email": {
            "id": "",
            "externalId": ""
          }
      },
      "orderIdentifications": [
            {
              "orderIdentificationTypeId": "MKT_PLACE",
              "orderIdentificationDesc": "MarketPlace",
              "idValue": "OD116618371470579000"
            }
      ],
      "shipGroup":[
         {
            "facilityId":"B2B_WH",
            "externalId":"",
            "maySplit":"N",
            "shipBy":"2018-03-14 08:37:57.000",
            "shipAfter":"2018-03-14 08:37:57.000",
            "carrierPartyId":"BLUEDART",
            "shipmentMethodTypeId": "GROUND",
            "trackingNumber":"5455463",
            "shipFrom":{
               "postalAddress":{
                  "id":"B2B_WH_SDA",
                  "externalId":""
               },
               "email":{
                  "id":"",
                  "externalId":""
               },
               "phoneNumber":{
                  "id":"10075",
                  "externalId":""
               }
            },
            "shipTo":{
               "postalAddress":{
                  "id":"10220",
                  "externalId":""
               },
               "email":{
                  "id":"",
                  "externalId":""
               },
               "phoneNumber":{
                  "id":"10075",
                  "externalId":""
               }
            },
            "items":[
               {
                  "itemSeqId":"00001",
                  "itemExternalId" : "",
                  "itemExternalId": "100097001712202",
                  "productId":"10022",
                  "sku":"BLACK_BELL_BOTTOM_S",
                  "status":"ITEM_COMPLETED",
                  "quantity":1,
                  "unitListPrice":1300,
                  "unitPrice": "500",
                  "itemAdjustments":[
                     {
                        "id":"25147",
                        "type":"IGST",
                        "comments":"IGST - Integrated Goods and Services Tax",
                        "amount":"156",
                        "sourcePercentage":"12"
                     }
                  ],
                  "orderItemAttributes":[
                     {
                        "attrName":"Pre-ordered items",
                        "attrValue":"Pre-ordered items",
                        "attrDescription":"Pre-ordered items",
                     }
                  ]
               }
            ]
         }
      ],
      "orderAdjustments":[
         {
            "id":"25146",
            "type":"SHIPPING_CHARGES",
            "comments":"",
            "amount":100,
            "sourcePercentage":""
         }
      ],
      "orderPaymentPref":[
         {
            "id":"11442",
            "paymentMethodTypeId":"CREDIT_CARD",
            "paymentMode":"",
            "cardName":"",
            "code":"",
            "maxAmount":1556,
            "statusId":"PAYMENT_SETTLED"
         }
      ],
      "billTo":{
         "postalAddress":{
            "id":"10232",
            "externalId":""
         },
         "email":{
            "id":"",
            "externalId":""
         },
         "phoneNumber":{
            "id":"",
            "externalId":""
         }
      },
      "billFrom":{
         "id":"WS_COMPANY",
         "externalId":"",
         "name":"Wasatch Ski Company",
         "postalAddress":{
            "id":"11503",
            "externalId":""
         },
         "email":{
            "id":"",
            "externalId":""
         },
         "phoneNumber":{
            "id":"",
            "externalId":""
         }
      }
   }
}