Business case:
A merchant with business operations in multiple countries is looking for a order management solution to route their online orders for efficient fulfillment.
Business profile
- The merchant is a Shopify+ member and manages orders in Shopify.
- Their Shopify is connected to an ERP which also works as a fulfillment system.
- The company has primary fulfillment centers for fulfilling orders in each country where they operate.
- They do not have retail stores for ship from store orders.
Requirement
- The merchant is looking for a system to route their orders in real time.
- Order routing should consider the customer’s proximity to the fulfillment center to achieve lower shipping costs.
How does HotWax Commerce fulfill these requirements?