How does HotWax Commerce integrate with Return Management Systems like Happy Returns, Loop Returns, or Returnly in the context of Shopify?
HotWax Commerce does not serve as a Return Management System itself. Instead, it integrates with Shopify, where retailers often utilize third-party return management apps like Happy Returns, Loop Returns, or Returnly to manage returns. Once the return process is successfully completed in Shopify, HotWax Commerce downloads the return data. This information is then seamlessly sent to the ERP systems for financial and accounting purposes, without the need for direct integration between the ERP and the Return Management Systems. This streamlined integration is facilitated by HotWax Commerce’s built-in capabilities for seamless data transfer between Shopify and ERP systems.